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Service Specialist -
East London Drugs Location
(2072 Prince of Wales Dr.)
The Service Specialist position is primarily responsible for processing sales transactions, handling general inquiries, general housekeeping, as well as other related customer service duties.
This position is key in the companys ability to fulfill our mission statement, which is to provide a superior shopping experience every day. London Drugs places great value on the Sales Service position as it a primary source of contact with our customers. As such, previous experience in a customer service role will be an asset (consideration will be given to those applicants with related experience).
In addition to the above duties, this is a customer service position which requires a great deal of customer contact. Accordingly, you must be able to work effectively in a fast paced environment while at the same time providing quality service in a professional, courteous, and helpful manner.
You will have a high degree of social skills (courteous, sincere, articulate, well groomed), combined with a high level of tolerance while interacting with the public, and a mature, positive and helpful attitude.
If you have good cash handling abilities, and are efficient and knowledgeable in cash register operations, scanning and bagging techniques, then we have the opportunity for you to excel!
We offer advancement opportunities through our promote-from-within policies, as well as a comprehensive benefits program including:
Health & Wellness (We repay up to 100% of your YM/YWCA gym membership)
Comprehensive medical, dental, prescription drug and vision coverage available with service for you and your family
Company matched RRSPs
Employee Discount Program
Ongoing In-House Training & Education Courses
Employee Family Assistance Program
Employee Recognition Program
Community Involvement
Essential Skills
- Reading text
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Finding information
- Computer use
Supervisory Experience
- Retail salespersons and sales clerks
- Cashiers
Work Setting
- Retail establishment
Ability to Supervise
- 5 - 10 people
Work Conditions and Physical Capabilities
- Fast-paced environment
- Combination of sitting, standing, walking