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Relief Night Auditor/ Front Desk
Hours of work: 11pm to 7am_ 2days a week and daytime shifts when required.
Qualifications:
High level of professionalism
Ability to work with little or no supervision
Computer skills including typing, word, excel and internet
Math skills, accounting skills and hotel experience is an asset
Must be bondable
Duties:
Balance daily totals
Printing reports
Housekeeping sheets and assigning rooms to be cleaned
Breakfast preparation
Customer service
Making reservations
Switchboard friendly
Check in and check out of guests
Essential Skills
- Oral communication
- Critical thinking
- Computer use
Transportation/Travel Information
- Own transportation
Specific Skills
- Take, cancel and change room reservations
- Process guests' departures, calculate charges and receive payments
- Process wake-up calls
- Maintain occupancy statistics
- Balance cash and complete balance sheets, cash reports and related forms
- Arrange services required for guests with special needs
- Work with minimal supervision
- Customer service oriented
Work Setting
- Hotel
Security and Safety
- Bondable
Business Equipment and Computer Applications
- Spreadsheet software
- Computerized reservation system