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The Sales Associate position is fast-paced, involving constant interaction with customersexplaining product benefits and fulfilling customer needs.
Major Tasks and Responsibilities
Meet, greet and thank customers and provide friendly, informed service to them
Guide customers to location of products
Suggest value-added and related products by actively listening to the customers needs
Stock shelves and merchandise display areas using modules and pugs as a guideline
Keep stock clean, faced and orderly
Maintain inventory accuracy & identify and report low stock level
Keep informed of promotions & in-store deals
Maintain a professional appearance (uniform, hygiene, grooming and name tag)
Follow company, store and department policies
Participate in meetings and all training, as required
-Complete other tasks as required
Major Requirements and Competencies
Ability to provide professional customer service at all times, including situations of conflicts
Ability to provide support and assistance to co-workers
Ability to work in a team environment to achieve common goals
Ability to maintain composure and work effectively in a fast-paced environment
Ability to complete tasks according to instructions and demonstrate responsibility for outcomes
Demonstrate a desire to take on more responsibilities
Ability to adapt to a changing environment
Approachability
Punctuality
Effective written and oral communication skills
Basic math skills
Possess adequate computer skills
Essential Skills
- Reading text
- Document use
- Numeracy
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Finding information
- Computer use
- Continuous learning
Transportation/Travel Information
- Own transportation
Specific Skills
- Customer service oriented
- Provide advice about merchandise
- Suggest ways to care for goods
- Suggestive selling
Type Of Experience
- Salesperson/clerk
Product Experience/Knowledge
- Lamps and lighting fixtures
- Furniture and house furnishings
- Home electronics