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Customer Service Associate

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Job Order #: 5398510

NOC: 6421
Employer Name:
Sears Canada Inc.
Wage/Salary Info:
Competitive
Posted Date:
27-Nov-2014
Location:
REGINA
 
# of Positions:
2
Employment Terms:
Part Time
Length of Employment:
Permanent
Education:
Grade 12
Experience:
0-6 Months
Apply By:
20-Dec-2014
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Sears Canada Inc.
Employer Address:
 
1720 HAMILTON ST
REGINA,SK
CANADA
S4P4A5
Contact Name:
Vladan Vukovic
Contact Phone:
306-569-1344
Contact Email:
vvukov2@sears.ca
Employer Website:
www.sears.ca


Description

As Canada's largest Full Line department store retailer, Sears provides a fast-paced, innovative and team oriented environment.

We are committed to excellence in customer service, merchandise presentation, cost effectiveness and creativity.

Are you a team player who is passionate about creating the best possible shopping experience for our customers? Then consider Customer Service Desk Associate as a possible next step in your career path.

This position is primarily responsible for providing courteous and professional service to all Sears customers and generating sales and profitability.

This includes:

-Proactively engaging customers through acknowledgement in a timely and effective manner

-Using available resources to provide accurate product information, including features, advantages/benefits and warranties;
Resolving customer complaints and issues

-Accurately processing transactions, including payments, credits/refunds, voided transactions, as required

-Maintaining merchandise presentation standards throughout the day

-Actively promoting Sears Loyalty Programs and provides add-on/suggestion selling.

The ideal job candidate will have excellent Customer Service skills and be proactive in approaching customers.  

Please be advised that only those associates who are selected for interviews will be contacted.

 

Skills and Abilities

Essential Skills
 - Reading text
 - Numeracy
 - Oral communication
 - Working with others
 - Decision making
 - Computer use
 - Significant use of memory
Transportation/Travel Information
 - Own transportation
 - Public transportation is available
Specific Skills
 - Set up displays of merchandise in windows or display cases
 - Operate cash register
 - Customer service oriented
 - Process money, cheque and credit/debit card payment
 - Provide advice about merchandise
 - Promote and sell memberships
 - Suggestive selling
Type Of Experience
 - Salesperson/clerk
Work Setting
 - Department store
Product Experience/Knowledge
 - Women's clothing
 - Power tools
 - Men's clothing
 - Furniture and house furnishings
 - Footwear
 - Children's clothing
 - Appliances
 - Sports equipment and clothing
Security and Safety
 - Bondable
 - Criminal record check (abstract)

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