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Job Overview
Imagine working in a fast paced environment where you help clients do their every day banking and receiving something equally as valuable, a smile that says youve made their day easier. At CIBC, youll enjoy an exciting sales and service career thats very rewarding, where youre making a difference in our clients lives every day. So if you haven't thought about a career with CIBC, think again.
As the first person our clients see, you are the face of CIBC and as a result will be relied upon to develop a rapport with customers and provide excellent client service. CIBC offers extensive in-house training to ensure that you have a strong understanding of client needs, CIBC products and services, and the ability to process day-day banking transactions. At CIBC we offer a positive customer experience. Working as a Customer Service Representative, you will help clients achieve what matters to them.
To help you determine whether this position is a match to your skills and interests, please take approximately 90 seconds to watch the following job preview.
Job Requirements
To create a positive client experience by understanding and meeting client needs quickly, professionally and accurately
Identifying new sales opportunities and making quality referrals to colleagues
The ability to work in a multi-tasking environment where a high attention to detail is required in order to balance your cash, credits and other monetary transactions
Demonstrate a strong code of ethics while adhering to and protecting client privacy
Specific Skills
- Perform clerical duties such as sort and file deposit slips
- Balance daily transactions
Work Setting
- Financial services
- Banking
Work Conditions and Physical Capabilities
- Fast-paced environment
- Repetitive tasks