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Position Summary
Receives incoming calls that are predominately routine, but may require deviation from standard scripts and procedures. Provides basic customer service with the objective of extending contact to sell new or additional products and services. Handles incoming calls with intent of providing customer satisfaction and retention. Responsible for upselling and cross-selling of products. Answers inquiries and resolves problems.
We Offer great benefits such as:
Health&Dental
RRSP
Tuition Reimbursement Program
Computer Purchase Program
Career Advancement Opportunities
Free plug-in parking
And lots more.....
Join us today!!!
Essential Skills
- Reading text
- Document use
- Oral communication
- Working with others
- Problem solving
- Computer use
Transportation/Travel Information
- Own transportation
Credentials (certificates, licences, memberships, courses, etc.)
- Not applicable
Work Conditions and Physical Capabilities
- Attention to detail
Security and Safety
- Basic security clearance
Own Tools/Equipment
- Computer
- Internet access
Business Equipment and Computer Applications
- Windows
- Word processing software
- Internet browser
Work Site Environment
- Confined spaces