Job Order Detail

Description

The Sales Associate is responsible for achieving inside sales revenue goals by obtaining and up-selling orders, creating customer satisfaction, and adding value to the customers buying experience.    
BRIEF JOB DESCRIPTION      
    Obtains orders by answering telephone calls, verifying and entering items, transferring orders to fulfillment, explaining stock-outs and expected delivery dates.
    Reports industry trends, competitive pricing and customer feedback to management
    Collaborates with Outside Sales to ensure customer satisfaction
    Increases orders by suggesting related items, explaining features, and checking customers buying history
    Opens customer accounts by obtaining customer agreement, collecting customer information and extending credit
    Owns, qualifies and develops opportunities passed from marketing, outside sales, national accounts
    Identifies ways for continuous improvement of processes
    Prepares, generates and follow up on verbal or written quotations to secure orders or determine reason for loss of order.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
    2  4  years inside sales preferably in either electrical or industrial construction equipment
    Experience in telephone sales or business development with proven track record of achieving revenue goals
    Familiar with Microsoft Office, and ability to perform basic computer skills
    Ability to prospect and market concepts to existing and potentially new accounts
    Ability to communicate clearly, both verbally and in written form