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Reporting to the Grocery Manager, the Grocery Supervisor will assist with customer service, merchandising, quality control, inventory control, and staff supervision.
Applicants should have relative retail experience, possess excellent communication, interpersonal and leadership skills as well as a firm commitment to providing superior customer service.
Essential Skills
- Reading text
- Document use
- Numeracy
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Additional Skills
- Prepare work schedules
- Order merchandise
- Hire and train or arrange for training of staff
Supervisory Experience
- Grocery clerks and shelf stockers
- Cashiers
Specific Skills
- Supervise and co-ordinate sales staff and cashiers
- Sell merchandise
- Resolve customer complaints and supply shortages
- Prepare reports on sales volumes, merchandising and personnel matters
- Maintain specified inventory
- Authorize return of merchandise
- Assign sales workers to duties
Work Setting
- Retail establishment
Ability to Supervise
- 16 - 20 people
Work Location Information
- On-site customer service
- Urban area
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Handling heavy loads
- Combination of sitting, standing, walking
- Walking
Security and Safety
- Bondable
- Criminal record check (abstract)
Work Site Environment
- Cold/refrigerated
- Non-smoking
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