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Description:
Industrial Scale Ltd (ISL) is the leading provider of industrial scale equipment and services in Saskatchewan. We are ISO: 9001:2008 certified and Measurement Canada accredited. Visit our website to learn more about what we do.
Our Receptionist must be polite, enthusiastic, well spoken and maintain a neat personal appearance. This position works closely with everyone. Being a proactive team player is essential.
General duties include but are not limited to:
1. Effectively managing a multi-line IP-based phone system (answer, screen & forward telephone calls, taking & relaying messages)
2. Customer service in person & on the phone (greet, assess needs & direct to the appropriate department areas.)
3. Managing Files, e.g. creating, updating, filing, faxing, photocopying, scanning & shredding and data entry.
4. Office supply room maintenance.
5. Taking payments by phone or in person.
6. Other duties as outlined by management.
Work Setting:
* Office & industrial workshop
Working Conditions and Physical Capabilities:
* Sitting for extended periods
* Bending, crouching & kneeling
Essential Skills:
* Ability to learn how to effectively meet client & colleagues' needs
* Ability to communicate effectively both orally and in writing
* Continuous learning
* Critical thinking
* Attention to detail
Specific Skills/Competencies:
* MS Office 2010 Programs, advanced skills: Word, Excel & Outlook
Employment Benefits:
* Health, Dental and Vision coverage
* Health Care Spending Account
* Vacation time
* Ongoing 360 Performance Goal Setting, Assessment & Development
* Team Environment
Essential Skills
- Problem solving
- Decision making
- Job task planning and organizing
- Finding information
- Computer use
Transportation/Travel Information
- Own transportation
Specific Skills
- Sort, process and verify applications, receipts and other documents
- Send and receive messages
- Provide general information to clients and the public
- Receive and forward telephone or electronic enquiries
- Process incoming and outgoing mail manually or electronically
- Order supplies and maintain inventory
- Photocopy and collate documents for distribution, mailing and filing
Work Setting
- Private sector
Area Of Specialization
- Charts, tables, graphs and diagrams
- Forms and records
Work Conditions and Physical Capabilities
- Work under pressure
- Tight deadlines
- Repetitive tasks
Security and Safety
- Criminal record check (abstract)
Keyboarding (Words Per Minute)
- 41 - 60 wpm
Business Equipment and Computer Applications
- Excel
- Electronic mail
- General office equipment
- Quick Books
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