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MEMBER SERVICE REPRESENTATIVE
Temporary Full Time
This position will provide members and potential members with a variety of services and the promotion and sales of cash and non-cash related deposit products and services with courtesy and accuracy. The incumbent will respond to member and potential member inquiries, and assist members to utilize the product and/or service that best meet their needs. Responsibilities will include:
- Utilizing on-line terminals process member transactions such as deposits, withdrawals, loan and utility payments, money orders, credit card advances, calculation of foreign and domestic exchange, telephone transfers, cheque cashing, electronic funds transfers, and automated cash machines
- Process member transactions such as opening new memberships and new accounts, safety deposit box entry, rental & administration, night deposit, term deposits and RRSPs
- Analyze members needs and assist members to utilize the products and services which best meet their needs
- Performs all duties associated with branch MSR functions
- Demonstrated commitment to continual learning and community involvement
- Foster business development through service excellence and product knowledge
- Must be able to travel to support other branches as needed