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As a MacKenzie Plumbing & Heating Customer Care Representative, you're at the frontline of our day to day business operations. You are looking to grow on your past customer service and/or dispatch experience. You are able to assist customers by retrieving and providing information to them in a friendly and professional manner. You are able to move and adapt quickly to changes in the MacKenzie Plumbing & Heating environment. In addition to being organized and analytical, you possess the strong business judgment and communication skills needed to interact with a variety of people and job functions.
Responsibilities:
- Respond to the needs of our customers and assist
with a smile.
- Maintain a constant pipeline between our office
and our technicians.
- Assemble daily management reports.
- Build efficiency and effective responsiveness
into existing operations, and help define new
operational strategies.
Qualifications:
-BA/BS degree (or 3 years of experience)
Preferred Qualifications:
- Customer service experience.
- Geographical knowledge of Regina and the
surrounding areas.
- A positive, can-do attitude.
- Demonstrated the ability to handle time
sensitive tasks.
About Us!
MacKenzie Plumbing & Heating has served the Regina
area with residential and commercial plumbing and HVAC service and construction since 1985. Our mission is to serve our clients and deliver the value they deserve. At MacKenzie Plumbing & Heating, you are challenged to grow professionally, and at the same time, supported to live a balanced personal life. We offer competitive wages & benefits to all of our employees.