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The Lot Associate's primary responsibility is to load the orders into Customer vehicles. The position not only interacts with THD Associates, but the Customers as well. Because the Lot Associate is often the first and last Associate to interact with a Customer as they enter or leave the store, customer service plays a vital role in this position.
Position Responsibilities:
- Approaching customers to determine if they need help loading product into vehicles
- Building relationships with customers by being the first and last contact the customer has when shopping the store
- Maintaining a sufficient quantity of carts near the entrance of store
- Ensuring that the exits/loading areas are not blocked or cluttered
- Proactively seeking knowledge on all products and services
- Helping other associates and colleagues; can be counted on to support work colleagues when needed.
Experience/Knowledge Required:
- Maintain a clean and uncluttered store/work environment, ensures that department/area and aisles are clear, product is easily accessible to customers and is properly signed; consistently removes trash and distressed items
- Follow safety policies and procedures
Essential Skills
- Oral communication
Transportation/Travel Information
- Public transportation is not available
Work Setting
- Retail/wholesale establishment
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