Job Order Detail

Description

Customer Service Representatives

In this role, you'll get to take full ownership over the complete customer experience. We will provide full training so you can confidently work directly on a customer's car and be in control of the entire customer service and sales cycle; from walking a customer through the services on a car to completing the tasks and sale. A Customer Service Representative at Mr. Lube spends:

70% of their time providing Customer Service:

    Greeting customers
    Discussing products and services with customers
    Providing recommendations based on vehicle assessments
    Suggesting new products and services
    Working with a close knit team and communicating with Lower Technicians

30% of their time completing Mechanical Duties:

    Oil and filter changes
    Replacement of vital car fluids (e.g. coolant, transmission, and transfer case fluid)
    Replacement of parts under the hood (e.g. air filters, headlights, taillights and wiper blade replacements)
    Refilling performance enhancers to ensure the car runs smoothly (e.g. engine stop leak, oil treatment, and valve cleaner)
    Performing courtesy checks on all vehicles (e.g. topping up fluid levels, cleaning windows and checking tire pressure)

What else can you expect from a career at Mr. Lube?

    A fun environment with the best paid training in the industry
    Excellent employee incentives and recognition
    Constant learning and growth opportunities
    A company, management and team that cares

If you have a positive attitude, are driven to succeed, have a willingness to learn, and genuinely like interacting with people, and put yourself in the driver's seat at Mr. Lube!