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Greeting and seating guests
Take customers' orders
Prepare, heat and finish simple food items
Serve customers at counters or buffet tables,
Running Room Service orders
To-Go Orders over phone
Taking payments
Bussing tables
Portion and wrap foods
Package takeout food
Some side housekeeping duties
Food and Beverage Serving Skills
- Advise on menu selections
- Serve food and beverages, general plate service
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Prepare and serve flambes and other specialties at customers' tables
- Describe menu items including daily specials for customers
Wine and Stewarding/Serving Skills
- Present, open, pour and serve wine in appropriate wine glassware
Essential Skills
- Oral communication
- Working with others
- Continuous learning
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Additional Skills
- Address customers' complaints or concerns
- Replace linen
- Replenish condiments and other supplies at tables and serving areas
- Enforce provincial/territorial liquor legislation and regulations
- Clear and clean tables, trays and chairs
- Assist customers with special needs
- Customer service oriented
- Must be of legal age to mix and serve alcoholic beverages
Work Setting
- Restaurant
Weight Handling
- Up to 13.5 kg (30 lbs)