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Business Discount Program Account Manager

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Job Order #: 5409651

NOC: 0611
Employer Name:
STAPLES
Wage/Salary Info:
Determined Based on Experience
Posted Date:
21-Jan-2015
Location:
REGINA
 
# of Positions:
12
Employment Terms:
Full Time
Education:
GED 12 - General Educational Development
Experience:
3-5 Years
Apply By:
15-Feb-2015
How to Apply?:
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Employer Name:
STAPLES
Employer Address:
 
221 Winnipeg Street North
REGINA,SK
CANADA
S4R8T6
Contact Email:
megan.knowles@staples.com
Employer Website:
staples.taleo.net/careersection/2/jobdetail.ftl?job=918828&lang=en&sns_id=mailto


Description

****Staples Hiring Event on Saturday, 1/24/15 at the Victoria Square Mall by the Dollar Tree entrance from 10am-3pm.

Primary Duties and Responsibilities:    
-Meet or exceed productivity requirements.
-Provide bids and quotes to customers as needed. Follow defined procedures and processes, and complete all required documentation for customers, as well as entries to support system(s).
-Provide feedback to merchandising and marketing community to enhance the customer experience with the catalog and internet selling tools.
-Manage the sales growth and customer development for approximately 500-700 Staples Business Discount Program (BDP) and Staples Retail accounts by developing client partnerships
-Build strong relationships with all levels of decision maker within client organization
-Collaborate with internal resources including Copy & Print Manager, General Manager, DCS Team, Affinity and Source Express teams, Senior Manager, Marketing partners, and Team Manager  to drive a positive customer experience and customer loyalty
-Discover and analyze prospects needs, determine which features/benefits of Staples will appeal the most to the customer and present those features/benefits to the customer
-Collect marketing intelligence and customer data as required
    
Job Knowledge/Experience Required:                        
-Demonstrates strong product knowledge of the Custom Print preferred.
-Solid organizational and time management skills. Ability to multi-task related to product offerings, competing customer requests and documentation needs.
-Thrive in fast-paced and changing environment.
-3-5 years of excellent sales skills required with proven ability to grow share of wallet spend.
-Solid computer literacy needed
-Creatively strategize to build a robust sales and marketing plan in order to generate Copy & Print business.  
-Exhibits strong interpersonal skills

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