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Traffic Supervisors responsibilities include:
Inventory Management of retail gas stations
Load Planning and Order Entry
Assignment and Dispatch of drivers, including equipment assignment
Process driver vehicle inspection reports
Coordinate equipment services and inspections
Monitor driver Hours of Service
Provide a high level of customer service
Ensure safety is at the forefront of all activities
Contribute to overall operation by maximizing efficiencies, equipment utility, and payload
Skills:
Good knowledge of the transportation industry
Experience in bulk and/or hazardous commodities preferred
Experience in a computerized environment
Detail oriented
Effective written and verbal communication skills
Self-motivated, ability to work with minimal supervision, and managerial skills
Personal transportation required as branch location is outside of city limits
Class 5 drivers license
Exuberant personality to complement an office environment that can be busy, dynamic, and at times, demanding
Educational Requirements:
Grade 12 Diploma or GED required
Two years of related experience or training
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Valid driver's licence
Additional Skills
- Maintain work records and logs
- Ensure accuracy of completed time sheets, payroll and other summaries
- Perform general office duties
- Provide customer service
Work Setting
- Transportation
Type of service experience
- Trucking
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Physically demanding
- Attention to detail
Security and Safety
- Driver's validity licence check
Dispatcher Specific Skills
- Receive requests for emergency assistance or service
- Process and transmit information and instructions
- Operate computer-aided communications and dispatching equipment
- Maintain operator work records
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Advise vehicle operators of traffic and other problems
- Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
- Act as liaison between customers and drivers
- Keep track of shipments
- Follow-up on issues with work orders
- Knowledge of highway trucking and associated rules and regulations
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic Mail
- Electronic scheduler
- Database software
- General office equipment
- Internet browser
- Dispatch management service software
- Monitoring and tracking software
Work Site Environment
- Non-smoking
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