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Booking Appointments
Answering phones
Seating patients
Sorting Mail
Contacting Specialists
Working on EMR (Electronic Medical Records)
Edit and send referrals
Cleaning and stocking rooms
Assisting Doctors as needed
Opening and closing
All other duties as required
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Public transportation is not available
Additional Skills
- Provide basic information to clients and the public
- Maintain records
- Data entry
Specific Skills
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
Work Setting
- Health services
Work Location Information
- Rural community
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
Business Equipment and Computer Applications
- Windows
- Switchboard 1-25 lines
- Electronic mail
- Electronic scheduler
- General office equipment
- Internet browser
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