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Account Manager is responsible for daily contact between agency and assigned client accounts, as well as with vendors, suppliers and partners. The Account Manager works directly with various agency personnel to manage and oversee all projects on behalf of their clients.
Key Responsibilities and Accountabilities:
Communicates effectively between agency and clients throughout all stages of projects Understands clients business and products, stays current with trends, issues and opportunities within their markets and industries.
Seeks opportunities to build client relationships
Represents agency at industry and community functions
Follows agency workflow and all processes and procedures
Assists in preparation of creative briefs
Actively participates in client meetings, presents ideas and strategy to clients in conjunction with Account Planner.
Prepares budgets and estimates for clients, provide clients with budget updates, and processes monthly billing
Prepares schedules, provides regular updates to clients, agency team and suppliers
Oversees execution of approved communications programs
Manages internal traffic and production workflow.
Ensures meetings, decisions, changes and action items are well-documented and shared with project team
Checks and approves creative/production/media materials, copy, and layouts, and coordinates client approval of same
Maintains relationships with external vendors and suppliers, obtains project quotes, and issues purchase orders.
Requirements
Bachelor of Commerce Degree (Marketing)
5-8 years of progressive experience in communications, marketing and advertising
Minimum of 3 years' work experience with an advertising/marketing agency
Excellent project, organizational, time management, and multi-tasking skills
Diplomacy, tactfulness, customer service, and ability to work in a team environment
Computer skills (Internet, MS Office Suite)