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The Riviera has filled all of its part-time positions and is now looking for a FULL-TIME Front Desk Agent. If you are hard-working, self-sufficient, and love customer service we would like you to join our team! Shifts will be a variation of days, evenings, and weekends. Experience is an asset but not necessary.
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Specific Skills
- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Process telephone calls
- Process wake-up calls
- Balance cash and complete balance sheets, cash reports and related forms
- Arrange services required for guests with special needs
- Work with minimal supervision
- Customer service oriented
- Keyboarding
- Clerical duties (i.e. faxing, filing, photocopying)
Work Setting
- Motel
Security and Safety
- Bondable
Type of Bookkeeping and Accounting
- Cashiering
- Basic accounting
- Basic bookkeeping
Business Equipment and Computer Applications
- Spreadsheet software
- Internet browser
- Basic computer skills (will train)
- Five Star
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