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Training & Support Specialist

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Job Order #: 5422520

NOC: 6221
Employer Name:
Profit Systems Inc.
Posted Date:
27-Feb-2015
Location:
SASKATOON
 
# of Positions:
2
Employment Terms:
Full Time
Apply By:
27-Mar-2015
How to Apply?:
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Employer Name:
Profit Systems Inc.
Employer Address:
 
105-15 INNOVATION BLVD
SASKATOON,SK
CANADA
S7N2X8
Contact Name:
Maria Karys
Contact Phone:
306-500-8297
Contact Email:
resume@profitsystemsinc.com


Description

Like to Instruct, Travel, Meet People? This Career Has it All

You're computer savvy with a technical background and you're good at explaining things to people in a clear, non-intimidating way. You enjoy travelling and are self-motivated; you have the drive to succeed. If this describes you, there is a great opportunity for you as a Software Training & Support Specialist at Profit Systems Inc.

You will be responsible for online and onsite client training and support for our 3 software products. This involves travel, primarily to the US and Canada. When not traveling, you will provide online training and client support from our head office in Saskatoon. You will develop excellent working relationships with clients as you determine what they want to achieve, implement effective processes, and trouble shoot any issues.

Your Background:
Excellent communication skills & superior customer service skills
Excellent problem-solving skills
A current passport & valid drivers license
Knowledge and experience with Windows Operating Systems (Windows 7, 8, Server)
Knowledge of SQL servers & Queries
Knowledge of IIS
Really good with all kinds of people
Comfortable with air travel &  driving in locations in Canada and the US
Able to rent cars (min age of 21)

Nice, but not necessary:
Teaching or training experience
Customer Support Experience
Experience in venue management, the hospitality industry or event planning
A post-secondary diploma or degree

What will you get from working at PSI?
Competitive salary
Company-paid health/vision/dental benefits
An office environment surrounded by the amenities of Innovation Place
No suits required  although onsite training requires professional attire
Your birthday off, with pay!

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