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The Administrative Assistant will play an important role in the Saskatchewan office. You will act as the main point of contact for all visitors of the office and will demonstrate excellent communication skills, initiative, professionalism and willingness to learn.
Responsibilities:
Responsible for being the first point of contact for all visitors to the Saskatchewan office
Answer client inquiries via telephone, email and in person in a friendly and courteous manner
Work closely with Enrolment Services to assist students with replacing and printing certificates as necessary
Work closely with Enrolment Services to assist students with course registrations, cancellations and exam scheduling as required
Responsible for assisting students with Computer Based Training programs
Arrange logistics for any meetings, workshops or courses hosted in the Saskatchewan area including room bookings, audio and IT equipment, catering, etc.
Provide support as required for the operations department based in the head quarters
Promote Enform as a strong industry leader in safety culture by following safety practices & procedures
Other duties as required
Essential Skills
- Reading text
- Numeracy
- Oral communication
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Additional Skills
- Provide basic information to clients and the public
- Order office supplies
- Maintain records
- Data entry
Specific Skills
- Send invoices
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
Work Setting
- Business services
Work Conditions and Physical Capabilities
- Fast-paced environment
- Repetitive tasks
Business Equipment and Computer Applications
- Word processing software
- Switchboard 1-25 lines
- Electronic mail
- Electronic scheduler
- General office equipment
- Accounting software
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