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Front Desk Agent

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Job Order #: 5424313

NOC: 6435
Employer Name:
Home Inn & Suites
Posted Date:
31-Mar-2015
Location:
SWIFT CURRENT
 
# of Positions:
1
Employment Terms:
Part Time
Length of Employment:
Permanent
Apply By:
15-Apr-2015
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Home Inn & Suites
Contact Name:
Jesse Tiefenbach
Contact Fax:
(306) 668-8051
Contact Email:
careers@d3h.ca
Employer Website:
www.d3h.ca


Description

The Home Inn & Suites-Swift Current is accepting applications for a Front Desk Clerk.  The Front Desk Clerk must be upbeat, friendly and customer service oriented as they are the first point of contact for guests.  They are responsible for registering guests and assigning rooms, processing group arrivals and departures, taking, canceling and changing room reservations, processing guests' departures which includes calculating charges and receiving payments, balancing cash and completing related forms.  

This is a PERMANENT Part Time position with opportunity to grow a career in the hospitality industry. Shifts will vary between 7am-3pm and 3pm-11pm Saturdays & Sundays.

Home Inn & Suites-Swift Current is part of the d3h Hotels Inc. Family of hotels with opportunities for advancement throughout Saskatchewan and Alberta.  We strive to provide our employees with a great work environment which in turn provides our guests with a great place to stay. Home Inn & Suites-Swift Current is proud to be recognized as an Employer of Choice by Tourism Saskatchewan. We offer employee benefits as well as an employee incentive program.  For more information on our family of hotels, please visit our website at www.d3h.ca

If you are interested in joining our team, please forward a copy of your resume to careers@d3h.ca or fax to our head office in Saskatoon:  306-668-8051.

You must be legally entitled to work in Canada as the employer does not have a labour market opinion that would support a foreign worker.

 

Skills and Abilities

Essential Skills
 - Reading text
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Computer use
Credentials (certificates, licences, memberships, courses, etc.)
 - Not required
Specific Skills
 - Take, cancel and change room reservations
 - Register arriving guests and assign rooms
 - Provide information on hotel facilities and services
 - Process group arrivals and departures
 - Process telephone calls
 - Process wake-up calls
 - Arrange services required for guests with special needs
 - Work with minimal supervision
 - Customer service oriented
 - Keyboarding
 - Clerical duties (i.e. faxing, filing, photocopying)
 - Provide general information about points of interest in the area
 - Provide information about services available in the community
Work Setting
 - Hotel
Business Equipment and Computer Applications
 - Multi-line switchboard
 - General office equipment
 - Basic computer skills (will train)

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