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Our Saskatoon team is looking for a highly motivated and results-oriented professional to meet the requirements of Kelly clients. The Staffing Consultants performance is a key determinant of Kellys reputation in the marketplace. This position offers many challenges in a fast pace environment and growing market. Apply today!
Responsibilities:
Responsible for providing best-in-class service to Kellys customers and temporary employees.
Customer-related service includes taking and filling orders, managing the order life cycle, resolving problems, and developing business through customer service calls and proactively marketing candidates.
Temporary employee-related service includes recruiting, screening, hiring, training, conducting orientations, resolving problems, and managing employee relations issues.
Focus on profitable pricing, expense, and cost-of-service management (e.g. workers compensation) to achieve targeted contribution.
Continually strive to meet and exceed service delivery goals and customer expectations.
Operating within company policy, exercises discretion and independent judgment in making decisions.
Requirements:
Post secondary degree diploma and/or equivalent work experience
Minimum of two (2) years experience in a customer service-related position is required
Key competencies include the ability to build relationships, communicate effectively, and accomplish many detail-oriented tasks simultaneously
Strong customer focus, team orientation, and technical proficiency (i.e., computer skills)
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Specific Skills
- Advise managers and employees on staffing policies and procedures
- Review candidate inventories
- Contact potential applicants to arrange interviews
- Collect and screen applicants
- Identify current and prospective staffing requirements
- Prepare and post notices and advertisements
- Advise job applicants on employment requirements and terms and conditions of employment
- Co-ordinate and participate in selection and examination boards to evaluate candidates
- Notify applicants of results of selection process and prepare job offers
- Provide information or services such as employee assistance, counselling and recognition programs
Work Conditions and Physical Capabilities
- Fast-paced environment
- Tight deadlines
Security and Safety
- Basic security clearance
Own Tools/Equipment
- Office equipment and supplies
- Computer
- Printer
- Internet access
Business Equipment and Computer Applications
- Windows
- General office equipment
- Internet browser
- Electronic mail