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The Branch Operations Manager oversees all administrative, personnel and internal functions of the branch location. The chosen candidate will also maintain positive employee morale while servicing our customer at the most economical cost and support the branch sales plan for growth and margin improvement.
Description
Implement and ensure consistent compliance with WESCO standard operating procedures, policies, internal audit controls, Sarbanes-Oxley controls, and business management quality system requirements
Supervise branch staff, review/balance workloads, verify attendance records, hire new employees, carry out performance appraisals, direct training and development of staff, and carry out disciplinary action
Develop and implement action plans to correct problem areas and optimize productivity
Assist in controlling the branchs assets: inventory, receivables and payables to maximize bottom line performance, reduce carrying costs and satisfy customers
Maintain branch facility and warehouse/office equipment
Implement Branch Physical Security Standards by conducting facility/asset inspections and taking necessary corrective actions to support security controls
Conduct annual transportation cost analyses and take corrective actions
Requirements
Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources
Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluating customer atisfaction
Minimum of 1 year of supervisory and department/site P&L experience preferred.