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No experience is required for this position, training will be provided.
Customer service experience would be an asset and individuals must have excellent communication skills and be able to pass a criminal record check.
Duties will include: Front desk, customer service, insurance processing.
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Decision making
- Job task planning and organizing
- Finding information
- Computer use
Transportation/Travel Information
- Own transportation
- Public transportation is not available
Specific Skills
- Access and process information
- Sell merchandise
- Receive application forms
- Receive payments
- Maintain records and statistics
- Issue receipts and other forms
- Investigate complaints
- Explain the type and cost of services offered
- Arrange for billing for services
- Arrange for refunds and credits
- Answer inquiries and provide information to customers
- Perform general office duties
- Order supplies and maintain inventory
- Receive and log complaints
Work Setting
- Insurance
- Business services
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
Security and Safety
- Bondable
- Basic security clearance
- Criminal record check (abstract)
- Driver's validity licence check
- Driving record check (abstract)
- Credit check
- Confidential security clearance
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Database software
- General office equipment
- Internet browser
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