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Customer Service Representative - Nights

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Job Order #: 5434359

NOC: 6435
Employer Name:
Evolution Fitness
Posted Date:
24-Apr-2015
Location:
REGINA
 
# of Positions:
1
Employment Terms:
Full Time
Education:
GED 12 - General Educational Development
Experience:
No Experience
Apply By:
08-May-2015
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Evolution Fitness
Employer Address:
 
3615 PASQUA ST
REGINA,SK
CANADA
S4S 6W8
Contact Name:
Christy Friel
Contact Phone:
306-545-4653
Contact Email:
cfriel@goldsgymregina.com
Employer Website:
www.goldsgymregina.com


Description

Customer Service Representative (CSR)

This is for the over night position, four nights a week at our South location from 9:00pm to 5:30am.

The following provides a detailed description for the position of Customer Service Representative.  Actual duties performed may vary slightly.

General Position Description

The Customer Service Representative greets, assists, and directs members, guests, staff and callers as they enter or call the gym. Also performs a variety of administrative and operational duties as necessary.

Duties: Greets and checks-in all members as they enter the gym.  Answers the phone using the correct greeting and assists callers as needed.  Processes all transactions at the Point of Sale register. Assists members with all inquiries.  Maintains a clean and orderly front desk/lobby area. Ensures that front desk systems are followed such as proper Member Check-In, Telephone Inquiry, Guest Registration, Cash Handling, Replacement of Member ID Card, Delinquent Account Procedures, Account Change requests. Projects a polished, professional image at all times. Provides a superior level of customer service to members and guests. Performs a variety of duties including filing paperwork, folding towels, doing walk-through's of the facility or any other duties as assigned.

Required Qualifications/Skills: Good communication skills. Good customer service skills. Be able to function effectively in a fast-paced environment. Operate phone and standard office equipment effectively. Basic recordkeeping skills

 

Skills and Abilities

Business Equipment and Computer Applications
 - Basic computer skills (will train)

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