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SecurTek is a leading security monitoring provider
delivering excellence in service, value and choice
to businesses and consumers in markets across
Canada. As a wholly-owned subsidiary of SaskTel,
Securteks monitoring centres leverage SaskTels
call centre, network management and process
expertise to provide value added services.
Accountabilities:
Responsible for ongoing coaching of Central Station, Data Entry and Tech Support employees to ensure processes and initiatives achieve and exceed strategic targets that will result in a high level of Customer, Dealer and employee satisfaction. Responsible to create, prepare and conduct training which will develop the knowledge and skills of employees at SecurTek.
SecurTek provides exceptional paid on the job
training, a competitive starting wage, and a
detailed benefits package.
Qualifications:
- Bachelor Degree in Commerce / Business Administration or two year diploma in business administration with several years management experience in a customer service / call center environment or equivalent education and / or experience.
- Previous call center or customer service
experience would be considered an asset
- Strong PC skills
- Excellent communication skills.
- Applicants must be available to work weekends
and holidays.
Successful applicants will be required to
provide a criminal record check prior employment .
If you are a professional whose qualifications fit
those mentioned above and if this sounds like the
opportunity for you, we would welcome the
opportunity to talk to you.