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Provides advanced Level III on-demand technical support to internal and external customers on core network elements, access elements, data networks and wireless elements. Researches, tests, analyses, consults, and educates internal and external customers on hardware, software, and firmware for new elements and systems as well as resolution of issues with existing elements and systems. Ensures service objectives and effective implementation, operational and maintenance procedures are developed and maintained. Provides lead vendor technical interface for contracts, technology implementation, and incident resolution.
For more information on this opportunity and to apply, please visit sasktel.com/careers.