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POSITION AUTHORITY:
- Responsible for the provision of direct services and support to the residents of the Centre
- Responsible for the provision of support and referral to persons who phone on the Crisis Line and on the Center line
- Answers directly to the Shelter Worker Supervisor
CONFIDENTIALITY:
- Shall maintain confidentiality regarding the residents, staff, board and business matters
DUTIES / CRITICAL FACTORS:
Responsible for:
- Determining eligibility of clients
- Providing support and non-judgmental listening in the areas of problem-solving, decision-making, and mediation by telephone and in person to residents, former residents and potential resident woman
- Providing advocacy and referral services as required
- Coordination of resident appointments and transportation needs
- Ensuring the security and protection of families in the Centre
- Conducting group work in the Centre
- Assisting with resident relocations
- Providing transportation for children to and from school when necessary
- Organizing house meetings with the residents
- Conducting community / group presentation to La Ronge area and northern communities
- Maintaining records, reports and forms
- Attend scheduled staff meetings
- Participating in the development of policies regarding day to day operations
- Participating in the orientation of new shelter workers and casual staff
- Competent coverage of the crisis line and all procedures associated with it
- Day to day maintenance of Centre
- Must have a valid driver's license
- Perform other duties as assigned by the Executive Director in regards to the care of the residents and the effective functioning and maintenance of the house
EDUCATION AND EXPERIENCE:
- Prefer some Post-secondary education in the field of Social Work or an equivalent combination of training and experience
- At least two years experience in the field of human services
- Cree or Dene language would be an asset
Some evening & weekends - Training provided