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Supervise Quality Assurance Staff including hiring, wage and performance reviews and discipline. Direct work to ensure that it meets established procedures and standards. Includes all incoming, in-process and finished product inspecting and testing. Ensure proper training of staff and orientation of all new departmental staff. Maintain Quality Assurance procedures and manuals;
Maintain the Quality Program directly at the plant level & in co-operation with Senior Management at a company wide level. Responsible for the facilitation of the Annual Quality Review along with the Quality Assurance Manager(s) from any other Uponor North American plant(s). Responsible for leading the efforts to routinely renew our ISO certification and maintain other jurisdictional standards as required. (CSA, ASTM, Factory Mutual, NSF, etc.);
Review and address all internal QA related incident reports with the Plant Management Team, identify trending and corrective/preventive action requirements;
Interface with external/internal customers and external suppliers on matters concerning customer complaints. Lead the External Non Conformance review process in a timely and effective manner resolving customer issues with corrective actions that suggest permanent solutions to limit any possibility of reoccurrence;
Acting as company liaison with regulatory agencies;
Provide cost effective purchasing of supplies and services for the Quality Assurance Department;
Actively participate in all Health & Safety training and promote a safe work environment;
Participate in all LEAN and 5-S activities as it pertains to the position and job location;
Conduct all work according to established Uponor procedures, policies and standards;
Other duties/tasks as determined by the manager.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Additional Skills
- Train staff in job duties, safety procedures and company policies
- Recommend personnel actions such as hiring and promotions
- Prepare production and other reports
Supervisory Experience
- Plastic products assemblers, finishers and inspectors
Specific Skills
- Recommend measures to improve productivity and product quality
Work Setting
- Plastic products manufacturers
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