Job Order Detail

Description

We are seeking a results and detail oriented Network Analyst with strong technical knowledge. Reporting to the Team Lead, you will be responsible for managing the incident management queue for network related calls, creating operational technical procedures for tier 2 support resolutions as well as collaborating with other agencies and vendors. You will work on projects related to network operations, such as application/device monitoring, configuration management, knowledge base document creation, and implementing standards for the enterprise. You will continually research and evaluate new and emerging operational Standards and recommend the use of these operational standards for the enterprise.

What are we looking for?
The successful candidate will possess exceptional written and verbal communication skills and thrive in a dynamic, technology driven environment. Proven experience and skills in effective communication, problem solving, documentation standards, and a rigor for change management protocols and quality control are also required.

**Please apply online at https://govskpsc.taleo.net/careersection/52000/joblist.ftl in order for your application to be considered**