Job Order Detail

Description

The Vaughn Wyant Automotive Group is now accepting applications for a Parts & Service Manager for its Audi dealership. We are looking for a person who is a leader, excels at team building as well as customer service, someone who enjoys and thrives on a challenge and someone who will enjoy working in a family environment.

As the successful applicant you will:
-    Be a leader
-    Have superior customer service skills
-    Have excellent verbal and written communication skills
-    Be extremely organized
-    Pay close attention to detail
-    Have effective problem solving and mediation skills
In this exciting role, you will:
-    Create goals and objectives for the team based on forecasts
-    Monitor financial statements
-    Come up with action plans to increase business
-    Ensure that the departments meets all customer satisfaction and financial goals
-    Facilitate training to new employees
-    Fill in as a Service Advisor or Parts Person as necessary
-    Advise service advisors and technicians on how to handle difficult situations
-    Handle customer complaints tactfully, promptly, and with concern for the customer
-    Keeping current on manufacturer warranty, claims processing and policy procedures and acting as a liaison with factory representatives
-    Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts
-    Establishes individual parts inventory levels and balances them for maximum turnover.
-    Sets a policy on the special ordering of parts

We offer our employees competitive wages, a comprehensive benefits package, employee discounts on automobiles and service, flexibility and an amazing work environment.

Application deadline is June 12, 2015.

Please apply with resume and cover letter to:

Human Resources
Email: recruiting@vwag.ca

We thank all candidates in advance for their interest; however only those selected for an interview will be contacted.