This job is no longer taking applications and is displayed only for reference.
To view current postings please conduct a new search.
Thank you.
JOB SUMMARY
Repairs machines to the customers satisfaction in the field, shop and customers location. Removes, installs, repairs, disassembles, assembles, performs failure analyses of all equipment including engines, electrical systems, hydraulics, transmissions, power train, brakes, steering, electronic and computer applications, heating and air conditioning (HVAC).
ESSENTIAL FUNCTIONS
Troubleshoot and repair customer machines at customer jobsites
Machinery Inspection
Machinery Set-Up and Adjustment
Use laptop to enter labor, fill out service reports and complete warranty reports
Use service manuals and parts books to look up specs and parts for repairs
OTHER FUNCTIONS
Other duties as assigned by management
Scheduling customer repairs
Responsible for parts ordering
Responsible for own work schedule
REQUIREMENTS
Journeyman Diploma preferred
Two to five years industry experience
Working knowledge of Ag equipment a plus
Prior experience in troubleshooting a plus
Excellent oral and written communication skills
Excellent customer service skills
Farm background desirable
Ability to travel within region and to be able to work with limited supervision
Ability to operate large machinery a plus
Valid drivers license required with verifiable safe driving history
Computer literate
Very self-Motivated
Prior experience in scheduling customer repairs
PHYSICAL REQUIREMENTS
Ability to see, hear and speak well enough to use a telephone, computer and cell phone, and to present and explain product details to customers
Ability to drive vehicle for extended periods of time
Must be able to stand for extended periods of time
Follows all safety rules, regulations and policies
Ability to bend, stoop and pick up objects
Ability to lift up to 35 pounds frequently, 50 pounds occasionally
WORKING CONDITIONS:
Typical dealership repair/office/field environment. Frequent vehicle travel.