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Position Overview:
As a key member of the store team, you will provide a store ready environment for the customer. Responsible for all aspects of customer service as they relate to your department including prompt personalized service and sales productivity goals.
Position Highlights:
Demonstrate appropriate selling behaviors to achieve key performance metrics to deliver business objectives
Strong product knowledge and understanding of related products to completely satisfy the customer shopping experience
Responsibility will be to greet, assist and accommodate customers in all aspects of customer service in an environment of speed, convenience and friendliness
Ability to resolve customer issues/concerns at point of contact
Qualifications:
Friendly, outgoing, customer focused individuals who excel in a team environment
Previous retail experience an asset
Effective communications skills
Highly motivated
Essential Skills
- Reading text
- Writing
- Oral communication
- Working with others
- Decision making
- Critical thinking
- Finding information
- Continuous learning
Specific Skills
- Operate cash register
- Process money, cheque and credit/debit card payment
- Provide advice about merchandise
- Suggestive selling
Type Of Experience
- Salesperson/clerk
Work Setting
- Department store
Product Experience/Knowledge
- Furniture and house furnishings
- Appliances
- Home electronics
Security and Safety
- Criminal record check (abstract)