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Inside Sales and Service Representative

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Job Order #: 5446801

NOC: 1453
Employer Name:
Acklands-Grainger Inc. - Saskatoon
Posted Date:
17-Jun-2015
Location:
HUDSON BAY
 
# of Positions:
1
Employment Terms:
Temporary:F-T
Length of Employment:
6 months
Education:
Grade 12
Experience:
1-2 Years
Apply By:
10-Jul-2015
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Acklands-Grainger Inc. - Saskatoon
Contact Name:
Robert Menzies
Contact Email:
menziesr@agi.ca
Employer Website:
www.acklandsgrainger.com


Description

Are you outgoing and personable?  Are you looking for a new challenge? Do you enjoy interacting with both internal and external customers?

This is a great opportunity to grow your career with well defined career paths in several areas. With On-boarding and sales training programs developed specifically for AGI and business locations and moves across Canada from BC to the Maritimes. With over 2,300 employees and more than 165 branches from coast-to-coast, Acklands-Grainger is Canada's leading distributor of industrial, safety and fasteners.


Duties:
    Interact, respond and follow up with customers on a daily basis, promptly responding to all inquiries in a courteous and efficient manner.
    Sell a diversified line of products via phone, fax, email and over-the-counter sales
    Processing customer orders through the computer system, ensuring accuracy and prompt delivery.
    Support the sales team through up selling, service, pricing, delivery and inventory inquiries

Requirements:
    A minimum of 2 year of previous customer service experience is required
    Knowledge of industrial and/or safety products preferred
    Superior interpersonal, problem solving and customer service skills to effectively build relationships.

Whats in it for you?
    Fantastic salary plus potential for monthly bonus
    Advancement opportunities
    Detailed benefit package
    Monday through Friday work week
    Work for one of Canadas Top Ten Corporate Culture

 

Skills and Abilities

Essential Skills
 - Reading text
 - Document use
 - Numeracy
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Job task planning and organizing
 - Finding information
 - Computer use
 - Continuous learning
 - Significant use of memory
Transportation/Travel Information
 - Valid driver's licence
Specific Skills
 - Sell merchandise
 - Receive payments
 - Explain the type and cost of services offered
 - Arrange for billing for services
 - Answer inquiries and provide information to customers
 - Order supplies and maintain inventory
Work Setting
 - Retail and wholesale distribution center
Business Equipment and Computer Applications
 - Electronic mail
 - General office equipment
 - Internet browser

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