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Thank you.
Are you outgoing and personable? Are you looking for a new challenge? Do you enjoy interacting with both internal and external customers?
This is a great opportunity to grow your career with well defined career paths in several areas. With On-boarding and sales training programs developed specifically for AGI and business locations and moves across Canada from BC to the Maritimes. With over 2,300 employees and more than 165 branches from coast-to-coast, Acklands-Grainger is Canada's leading distributor of industrial, safety and fasteners.
Duties:
Interact, respond and follow up with customers on a daily basis, promptly responding to all inquiries in a courteous and efficient manner.
Sell a diversified line of products via phone, fax, email and over-the-counter sales
Processing customer orders through the computer system, ensuring accuracy and prompt delivery.
Support the sales team through up selling, service, pricing, delivery and inventory inquiries
Requirements:
A minimum of 2 year of previous customer service experience is required
Knowledge of industrial and/or safety products preferred
Superior interpersonal, problem solving and customer service skills to effectively build relationships.
Whats in it for you?
Fantastic salary plus potential for monthly bonus
Advancement opportunities
Detailed benefit package
Monday through Friday work week
Work for one of Canadas Top Ten Corporate Culture
Essential Skills
- Reading text
- Document use
- Numeracy
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Valid driver's licence
Specific Skills
- Sell merchandise
- Receive payments
- Explain the type and cost of services offered
- Arrange for billing for services
- Answer inquiries and provide information to customers
- Order supplies and maintain inventory
Work Setting
- Retail and wholesale distribution center
Business Equipment and Computer Applications
- Electronic mail
- General office equipment
- Internet browser