Job Order Detail

Description

Do you have great admin skills and a flair for customer service?  Passionate about the automotive industry and providing great customer care in a busy showroom?  

Our client, a leader in the travel/auto industry, has an exciting opportunity for someone with service advisory, warranty issuing and problem solving skills.

Duties of this role:

- Answer customer inquiries - greet, listen and understand their needs
- Assist with service bookings and schedule
- Administer warranty claims
- Document all services provided, and close repair orders in a timely manner
- Provide continuous support by periodically checking up on customer needs
- General administration support as required


Education & Experience:

- Grade 12.  Office administration is an asset
- 2-3 years in a related role with emphasis on the automotive industry

Personality / Desired attributes:

- Strong time management and multitasking skills
- Strong administration and computer skills
- Confidence dealing with a range of customer queries
- Excellent written and verbal communication skills
- Exceptional organizational skills and strong attention to detail
- Confident, polite and personable
- Driven and motivated to succeed in the work place