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For over 42 years, visionary men and women have built dynamic, exciting and meaningful careers at The Brick and have been rewarded for their performance and innovation. Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates who value winning together!
As a Customer Service Associate, you are the face of The Brick, demonstrating your enthusiasm while delivering Superior Customer Service to all of our customers to ensure that their experience with The Brick is exceptional.
Location:
2770 Victoria Ave East
Regina, SK S4N 6M5
Responsibilities:
Respond to customer inquiries and offer solutions in a courteous and professional manner
Follow up with customers to identify and support their needs
Promote customer loyalty by providing exceptional customer support
Review and follow up on order reports on a daily basis
Other duties as assigned
Requirements:
Strong customer service focus
Team oriented
Experience in a customer service or sales role (retail environment asset)
High school diploma or equivalent
Exceptional communication skills, both written and verbal
Proven ability to multitask and maintain organization
Proficiency with computers and Microsoft Office programs
Flexibility to work all shifts, including evenings and weekends, as required
Why work for the Brick?
Flexible Employer-Paid benefits including Health, Dental and Paramedical Services for you and your family
Competitive pay
Paid training
Career progression program
Access to free personal development training through The Brick University
Employee discounts
Recognition, incentives, prizes and giveaways!
Be a part of Canadas largest home furnishings retailer!
Number one in quality home furnishings across Canada.
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Critical thinking
- Finding information
- Computer use
- Continuous learning
Specific Skills
- Answer inquiries and provide information to customers
Security and Safety
- Criminal record check (abstract)
Business Equipment and Computer Applications
- Windows
- Word processing software
- Electronic mail
- General office equipment
- Internet browser
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