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AM/PM currently has openings in our Calgary and Regina offices for entry-level to mid-level Point of Sale (POS) Application Support.
This position is responsible for help desk support, installation, training and system set-up and on-site installation for Windows-based POS systems. You will work with end-user customers on-site during installation and training and over the phone to resolve POS related problems.
Candidates must be willing to travel (approx. 10-15 days per month) in Western Canada as the position involves site visits for POS application installations and training. This position also requires call dial-in support during and outside of regular business hours (approximately 1 week per month rotation).
The successful candidate will have industry work experience, along with the following qualifications:
A strong knowledge of computers and Windows operating system, with previous experience using proprietary POS systems a definite asset.
Troubleshooting skills with outstanding problem solving skills
A positive friendly manner and customer service approach that will enable you to deal with challenging situations with empathy and sincerity
Good written and verbal communication skills
Aptitude to listen and effectively understand a situation with the ability to respond with clarity and professionalism
Self-motivated as well as work well in a close team environment
Valid Drivers license and vehicle as travel is required for site visits and installations etc.
* Experience using POS systems in grocery, retail or gas station is a definite asset.
** Please note that LMO, SNIP or AINP job approval is not available for this position.
Secondary education is NOT required as training will be provided in-house. Training will include system setup, customer training and support.
AM/PM provides a competitive compensation package that includes medical benefits. Compensation will be based on experience and qualifications.
Specific Skills
- Install, Maintain And Repair Electronic Equipment
- Inspect And Test Electronic Equipment And Assemblies
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