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IT Technician with in store duties and executing on site service calls.
Installing new equipment, troubleshooting hardware/software issues, network issues , server, backup....etc
Computer and Technology Knowledge
- Windows
- Office Suites
- Word processing software
- Hardware
- Networking hardware
- Servers
- Applications - desktop
Essential Skills
- Reading text
- Document use
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Continuous learning
Transportation/Travel Information
- Own transportation
- Willing to travel
- Valid driver's licence
Credentials (certificates, licences, memberships, courses, etc.)
- A+ Certification
Specific Skills
- Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
- Evaluate and install computer hardware, networking software and operating system software
- Provide problem-solving services to network users
- Perform routine network start up and close down and maintain control records
- Perform data backups and disaster recovery operations
- Set up local area networks and connections to the internet
Work Setting
- Computer systems unit
- Help desk
- Computer hardware or software retailer/wholesaler
Work Conditions and Physical Capabilities
- Work under pressure
- Handling heavy loads
- Attention to detail
Security and Safety
- Basic security clearance
- Criminal record check (abstract)
Own Tools/Equipment
- Computer
- Cellular phone