Job Order Detail

Description

This individual oversees and coordinates all company efforts in the areas of technology-related product/service selection, set-up, support, communications, and data protection in order to assist employees in efficiently completing work.  Oversees and assures up-to-date, effective hardware and software applications are in place and employees are properly trained in their use. This position reports directly s to the Director of Finance and supervises IT Technicians.

Maintains IT asset information to ensure appropriate lifecycle management

Works with appropriate personnel to establish and adhere to annual IT budget

Authorizes all IT invoices

Coordinates purchasing new technology solutions including computers, servers, cell phones, software, etc.

Develops and enforces policies to allow for the most cost-effective use of existing solutions

Maintains knowledge of current technology and stay abreast of new technological advancements in order to provide cost effective solutions for the company

Maintains administration of all user IDs and passwords, grants clearance to systems and applications as appropriate

Safeguards dealership technology systems through items such as acceptable use, password, and network access policies

Safeguards data by assuring timely back-ups and processing

Ensures all software, vendor, and pricing updates on all systems and coordinates the installation and set-up of all new equipment, with assistance from IT Technician and various software.
  
Escalates technology installation and support issues to appropriate dealership, partner, and vendor personnel as appropriate.

Establishes and maintains a collaborative relationship with Dealer Solutions  John Deere Information Systems (JDIS) support teams  

Maintains systems in a best practice configuration based on input from JDIS