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Local trucking company requires immediately a dispatcher / admin person to join our team. Our fleet consists of approx. 30 semi trucks pulling super B and step decks across Canada ONLY. Duties to include dispatching; administrative duties; driver training on load securement; log books; customer relations; obtaining permits; and any other duties as per assigned. Computer skills a must. Trucking experience a must.
Essential Skills
- Reading text
- Document use
- Numeracy
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Own vehicle
- Valid driver's licence
Credentials (certificates, licences, memberships, courses, etc.)
- Not applicable
Additional Skills
- Maintain work records and logs
- Ensure proper functioning of equipment
- Perform general office duties
- Monitor personnel workloads and locations
- Provide customer service
Work Setting
- Transportation
- Private sector
Work Location Information
- Urban area
Type of service experience
- Trucking
- Delivery
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
Security and Safety
- Bondable
- Criminal record check (abstract)
- Driver's validity licence check
- Driving record check (abstract)
Dispatcher Specific Skills
- Receive requests for emergency assistance or service
- Process and transmit information and instructions
- Operate computer-aided communications and dispatching equipment
- Maintain operator work records
- Dispatch personnel according to schedules and work orders
- Act as liaison between customers and drivers
- Keep track of shipments
- Follow-up on issues with work orders
- Knowledge of highway trucking and associated rules and regulations
Business Equipment and Computer Applications
- Spreadsheet software
- Electronic Mail
- Mapping and data visualization software (GIS)
- General office equipment
- Internet browser
- Dispatch management service software
- Monitoring and tracking software
Work Site Environment
- Non-smoking