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POSITION CONCEPT
*** THIS POSITION IS LOCATED IN REGINA, SK ***
TECHNICAL RESPONSIBILITIES
Responsibilities:
Install and maintain complex computer networks
Configure various server hardware platforms,install Microsoft Server operating systems and configure for use as Hyper-V hosts or guests.
Trouble shoot and repair server and workstation hardware
Install, configure and troubleshoot various versions of Windows operating systems on workstations and laptops
Configure network devices
Support and promotion of long term client relationships
Frequently contacts 3rd party suppliers and vendors for escalations and support
Prepare thorough client documentation
Ability to strategize on projects from infancy to fruition
May have to train users on basic operation of computers and related components
Backup and data recovery as required
Qualifications:
Experience receiving and prioritizing trouble calls and diagnosing problems
Windows 2003/2008/2012 Active Directory experience a definite asset
Knowledge and experience with virtualization; Hyper-V or VMware
RDC experience and understanding of remote management tools
Windows Deployment Services and/or other imaging tools experience an asset
Proven ability to work well in a dynamic team environment or on own with minimal supervision
Excellent communication, organizational, interpersonal and customer service skills a MUST
Candidates should hold one or more of the typical CompTIA certifications; A+, Network+, Server+
- with practical background experience
Added asset would be prior experience and certifications on Lenovo, Hewlett Packard and Toshiba servers,workstations and or laptops.
Must hold a valid Province of Saskatchewan Driver License and be able to provide a current driver abstract
Recognizes and appreciates how superior customer support translates to the continuing success of our business