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Westburne Electric, a division of Rexel Canada Electrical Inc., is a leader in electrical product distribution, participating in the commercial, residential, industrial and institutional markets across Canada.
DESCRIPTION
We are currently looking for a self-motivated individual to become an integral part of the Inside Sales team at our Prince Albert branch. If you want to work in a dynamic team environment and you excel when being trusted with responsibility then Westburne is the place for you.
Westburne offers:
A competitive compensation;
Benefits plan; and
An excellent opportunity for advancement within a growing organization.
As an Inside Sales Representative you would be expected to utilize your communication skills to build strong relationships with customers and will be responsible for the following functions:
Prepare order entry; expediting of quotations including follow up of customer requests.
Promotion of Westburne as an automation solutions provider by maintaining a high level of technical expertise and customer service.
Work closely with the outside sales and Technical personnel to support customers and grow knowledge base.
Responsible for exploring new customer opportunities.
REQUIREMENTS
Community College or relevant electrical experience
1 2 years inside/counter sales experience with an electrical distributor or equivalent
Excellent product knowledge (strong commercial product focus) a definite asset
Must be a customer service/sales-oriented person, possess excellent interpersonal skills and be a team player
AS/400 system knowledge literacy a must
Computer (MS Office) literacy; Excel & Outlook
Essential Skills
- Reading text
- Document use
- Numeracy
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Type of Sales Account
- Key accounts
- International accounts
- Local accounts
Transportation/Travel Information
- Own transportation
Credentials (certificates, licences, memberships, courses, etc.)
- Not applicable
Type Of Sales
- Engineering
Specific Skills
- Utilize sales/marketing software packages
- Resolve product and service related problems
- Prepare and administer sales contracts
- Consult with clients after sale to provide ongoing support
- Promote sales to existing clients
- Identify and solicit potential clients
- Assess client's needs and resources and recommend the appropriate goods or services
- Develop reports and proposals to illustrate benefits from use of good or service
- Deliver sales presentations
- Conduct sales transactions through Internet-based electronic commerce
- Train customers' staff in the operation and maintenance of equipment
Work Location Information
- On-site customer service
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
Products/Services
- Electrical and electronic equipment
Customers/clients
- Industry
- Domestic governments
- Consumers
- Commercial establishments
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