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Creative Door Services, North Americas largest overhead door dealer, has an immediate opening for a Service Technician Lead Hand, in the Saskatoon branch. The Service Technician attends
sites; diagnoses problems, provides solutions, and carries out required work. S/he regularly coordinates with the service scheduler on problem solving and required parts. Service Technicians also provide estimates for how many man-hours are
required for a service call, and the cost to fix versus replace doors.
Applicants shall meet the following requirements:
-5+ years experience servicing/installing commercial overhead doors
-Good customer service, communication and problem solving skills
-Possess a valid drivers license and clean driver's abstract
-Comfortable with heights (ladders & lifts)
-Good physical condition
-CDI Certification is an asset
-Relevant safety training and tickets are an asset (such as fall arrest, lift operation, etc.)
Our subcontractors enjoy a great work environment with competitive pay and the option to buy into our excellent benefit plan. We encourage and support all of our Technicians/Installers in obtaining CDI certification, as well as providing all necessary safety and in-house training. Applications will be accepted until the position has been filled.
Essential Skills
- Reading text
- Document use
- Numeracy
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Significant use of memory
Transportation/Travel Information
- Valid driver's licence
Additional Skills
- Prepare and maintain work materials and supplies
- Professionalism in customer service
- Document and prepare invoices and work orders
Specific Skills
- Utilize hand and power tools
- Read and interpret blueprints, drawings and specifications
- Measure and mark guidelines to be used for installations
- Determine layout and installation procedures
- Assemble and install products
- Load and unload trucks with supplies and equipment
- Service and repair installations
Area Of Specialization
- Doors, overhead
Type of Establishment/Work Setting Experience
- Commercial
Work Conditions and Physical Capabilities
- Fast-paced environment
- Physically demanding
- Attention to detail
Security and Safety
- Driving record check (abstract)
Own Tools/Equipment
- Tools
- Steel-toed safety boots
Major Work Area
- Service/clean
- Repair
- Installation
Weight Handling
- Up to 23 kg (50 lbs)
Work Site Environment
- Outdoors
- At heights