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Thank you.
As a Technical Services Representative (Intermediate - Senior) you will:
-Provide skilled technical assistance, quality service and advice on technical projects to Shermco clients while maintaining an absolute commitment to safety
-Provide clients with recommendations for possible repairs or upgrades required through assessing technical issues on site
-Assist other technical staff with technical problems, project management issues and meeting safety requirements
-Be responsible for managing multiple small jobs through coordinating the effective use of technical staff, equipment and other resources, ensuring jobs are completed to client standards, and enforcing Shermco policies and procedures
-Provide mentorship, support and learning opportunities to junior technical staff, as well as hands-on site training on technical procedures
-Contribute expertise to projects involving transformer testing, industrial plant and utility relaying protection, metering schemes, switchgear testing/maintenance, power system design and/or turnkey substations
Qualifications:
-A Diploma in Electrical Engineering Technology from a recognized post-secondary institution
-Several years experience in a Technical Services Representative role will be considered an asset
-NETA certification is considered an asset
-A valid driver's license is required as some travel is necessary and fieldwork will be a requirement of this position
The following personal attributes will facilitate your success in this position:
-Excellent organization, time management and negotiation skills
-Strong leadership capabilities
-Exceptional technical, analytical and numerical skills
-Team player who will be committed to success of the team and organization
-Strong interpersonal and communication skills
-Commitment to customer satisfaction