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The Company:
First Nations Bank of Canada (www.fnbc.ca) is a federally chartered bank servicing Aboriginal and non-Aboriginal customers throughout Canada. We are focused on delivering superior customer service and offering a full range of personal and business banking products.
First Nations Bank is an equal opportunity employer that is rapidly expanding in the Canadian marketplace and provides its employees the opportunity to advance in their career.
Location:
We are looking for a motivated Customer Service Representative to be based in our Meadow Lake, Saskatchewan office on a Monday through Friday work week.
The Challenge:
You are accountable for performing financial transactions such as deposits, withdrawals, bill payments and other account transactions for customers. You will understand customer needs and identify opportunities to promote First Nations Bank products and services to customers.
Qualifications:
Exceptional Customer Service skills
Excellent interpersonal and communication skills
Strong organizational skills
Highly adaptable, professional and efficient
Highly motivated self-starter who works well as part of a team
A strong desire to learn, grow and succeed
Compensation:
First Nations Bank of Canada offers an attractive comprehensive compensation and benefits package where individual and team performance is recognized and rewarded.
Make First Nations Bank of Canada your First Choice
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Specific Skills
- Store, update and retrieve financial data
- Sell travellers cheques and money orders
- Provide information to clients
- Promote financial products and services
- Process banking transactions
- Perform clerical duties such as sort and file deposit slips
- Open and close personal and commercial accounts
- Change foreign currency
- Balance daily transactions
- Perform data entry
Work Setting
- Banking
Work Conditions and Physical Capabilities
- Work under pressure
- Tight deadlines
- Repetitive tasks
Security and Safety
- Criminal record check (abstract)
- Credit check
Business Equipment and Computer Applications
- Protectograph machine
- Electronic mail
- Currency counting machine
- General office equipment
- Internet browser
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