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Chateau Regina Hotel & Suites is currently looking for a full time Night Auditor. The shifts will be 11:00 p.m.- 7:30 a.m. Applicant must be organized, reliable, with good accounting skills as far as balancing day end is concerned. Must have excellent customer service skills.
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Problem solving
- Decision making
- Finding information
- Computer use
- Continuous learning
Specific Skills
- Train staff
- Store and retrieve luggage
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Process telephone calls
- Process wake-up calls
- Maintain occupancy statistics
- Work with minimal supervision
- Customer service oriented
- Keyboarding
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Provide information about services available in the community
- Follow emergency and safety procedures
- Take, cancel and change room reservations
- Secure guests' valuables
- Provide information on hotel facilities and services
- Perform light housekeeping and cleaning
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Arrange services required for guests with special needs
Work Setting
- Hotel
- Hospitality industry
Type of Bookkeeping and Accounting
- Basic accounting
- Basic bookkeeping
- Cashiering
- Basic record keeping
Business Equipment and Computer Applications
- Word processing software
- Spreadsheet software
- Multi-line switchboard
- Database software
- Computerized reservation system
- General office equipment
- Internet browser
- Basic computer skills (will train)
- Computerized bookkeeping systems
- Hotel Soft