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Job Duties and Responsibilities
- Schedule appointments for patients
- Perform general office duties such as answering telephones, taking dictation and completing insurance forms
- Greet and log in patients arriving at the clinic
- Contact medical facilities or departments to schedule patients for tests and/or admission
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Show patients to examination rooms and prepare them for the physician
- Record patients? medical history, vital statistics and information such as test results in medical records
- Help physicians examine and treat patients, handing them instructions and materials or performing such tasks as giving injections
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
- Inventory and order medical, lab, and office supplies and equipment
Requirements
- Excellent interpersonal and communication skills
- Proficient in the use of Electronic Medical Records systems, preferably Accuro
- Team player with strong organizational skills in addition to time management
- Excellent work attendance, punctuality and reliability
- Fluent in English (the ability to speak other languages is beneficial)
- Completed a high school diploma and have at least 3 years recent and related experience in a specialist?s office (i.e. in a hospital, clinic setting) or an equivalent combination of education, training and experience
Essential Skills
- Computer use
Additional Skills
- Provide basic information to clients and the public
- Order office supplies
- Maintain records
- Data entry
Specific Skills
- Send invoices
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
- Schedule and confirm appointments
Work Setting
- Health services
Work Location Information
- Remote location
Typing (Words Per Minute)
- 41 - 60 wpm
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
Security and Safety
- Basic security clearance
Business Equipment and Computer Applications
- Electronic mail
- Electronic scheduler
- Database software
- General office equipment
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