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Looking for two mature individuals with excellent phone etiquette to job share and make referral appointments for a busy, fast paced medical office.
- Multi-tasking
- Working closely with Physicians
- Answering phone calls from patients and offices
- Phoning patients with appointments
- Phoning specialist offices
- Booking ultrasounds, mammograms, CT scans and MRI's
- Scanning, photocopying, faxing
- Working on the computer in Accuro generating letters for specialist appointments
- Calling medical offices for reports and test results
- Experience an asset
- Communication skills are very important
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Additional Skills
- Provide basic information to clients and the public
- Maintain records
Specific Skills
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Answer, screen and forward telephone calls
Work Setting
- Health services
Work Location Information
- Urban area
Typing (Words Per Minute)
- 41 - 60 wpm
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
Security and Safety
- Confidential security clearance
Business Equipment and Computer Applications
- Electronic scheduler
- General office equipment
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