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Position Overview:
You are a customer-focused individual who understands the importance and intricacies of being ready to serve the customer. As a Sales Coach your focus is your team, ensuring that they have the understanding, skills and resources to deliver the optimal customer experience. In a performance driven culture your mandate is to lead the execution of the Customer Service Strategy and deliver the results. You appreciate that teamwork is the culmination of individual efforts against a common goal.
Position Highlights:
Lead the execution of Company strategies including Full Service Business, Customer Service and In Store Marketing
Leverage key business drivers to deliver on the department goals
Develop short and long term business plans that address opportunities and positively impact the business
Build and execute development plans to drive optimal performance for all direct reports
Interview and recruit talent to build bench strength
Qualifications:
Demonstrated customer focus
Demonstrated strong communication and motivation skills
Ability to translate behaviours into optimal selling experience and achievement of results
PLEASE NOTE:
External candidates please apply online.
Hbc welcomes all applications for this position, however, only those applicants selected for an interview will be contacted.